Privacy policy

A dollhouse room with needlepoint items featuring the "Barbara (green)" design

‘Janet Granger Designs’ is just two people – Janet and Chris Granger.
We have created this privacy statement in order to demonstrate our firm commitment to your privacy, when you visit our website. Sometimes, we do gain some information about you. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the ‘Which? Web Trader’ Code of Practice. (Although the ‘Which? Web Trader’ scheme closed down several years ago, we still voluntarily adhere to their very strict code of conduct.)

Here’s our promise about that information:

What information do we collect?

The type of information we will collect about you includes:

your name
address
phone number
email address

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy, the law and the ‘Which? Web Trader’ Code of Conduct which we choose to follow.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

ONLINE SHOP

Our ONLINE SHOP’s ‘checkout’ section requires you to give us details of your name and email address and mailing address. These are used only by us, to enable us to send you your order. We do not disclose buyers’ information to third parties. Where credit cards are sometimes used, card details are sent in a very secure, encrypted form, to the Paypal secure server. Paypal handles the transaction between your bank and ours, without passing any of the actual card details on to us.

Will we email you?

We will not email you, unless you have opted to receive our newsletter or, if you have placed an order with us, in normal correspondence relating to that purchase. We do not pass on addresses to any other person, either.

Newsletter

On our Newsletter subscription page, you may opt to send us your email address, so that we can send you information about special offers, new products, or important changes in our services. You may also opt-out of receiving future mailings by unsubscribing, which is done by clicking on the unsubcribe link provided at the foot of every newsletter email.

Links to other sites

This site contains links to other sites. Janet Granger Designs is not responsible for the privacy practices and/or the content of such Web sites. When visiting such sites, we urge you to be an informed surfer and use caution when providing any personal data.

Are your details safe?

This site has security measures in place to protect the loss, misuse and alteration of the information under our control by restricting access to the hardware where it is stored to authorised personnel of the company only. This is to guarantee the privacy of our visitors and customers.

Do we use cookies?

Cookies are used on this shopping site, but only to keep track of the contents of your shopping basket once you have selected an item.

Although you can usually modify your browser to prevent cookies being stored, you need to be aware that this may prevent you from making a purchase using our ‘shopping basket’ technology.

Removal of your records

This site gives you the following method for removing all your information from our database to ensure you will not receive future communications :

You can send an email to support@janetgranger.co.uk, asking us to remove all your details permanently.

How to contact us

If you have any questions about this privacy statement, you may contact:

Janet Granger,
Janet Granger Designs
Rose Cottage, Leek Road, Waterhouses, Staffordshire ST10 3JS England

Tel: 01538 308860. Overseas: +44 (0)1538 308860
Email: mail@janetgranger.co.uk